Why Perforce AI is Safe

Please review the following FAQs to learn more about Perforce’s use of Generative AI.
 

Generative AI FAQs

What is Generative AI?

Generative AI is a type of machine learning (ML) model that can take what it has learned from the examples it has been provided to create new content, such as text, images, music, and code. These models learn through observation and pattern matching, also known as training.

What type of Generative AI is being used by Perforce solutions and services?

Our current and upcoming AI product features include generating data, summarizing reports, Natural Language Processing (NLP), query generation, automatic dashboards, test case creation, image analysis, and more.

Does Perforce use any third party services to provide Generative AI capabilities?

Perforce uses enterprise OpenAI services and Microsoft Cognitive Services, which in turn also use OpenAI technology.  Please note that OpenAI usage conditions are applicable, implying that data generated by the AI service might include inaccuracies or unintended content beyond our control. 

For more information, see:
https://openai.com/enterprise-privacy 
https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy

Will AI automatically access my data?

No, AI features are not activated by default. Your product account administrator needs to manually enable and approve the use of AI functionality. Furthermore, consent is mandatory from each user. In the absence of consent, AI features will remain inactive.

Is Perforce using any of my company’s private or sensitive data to train a large language model (LLM)?

No, Perforce does not use any private or sensitive customer data to train the AI models used in our products without first requesting and receiving explicit permission to do so.

We use OpenAI services and Microsoft Cognitive Services. Within Perforce’s paid service accounts, neither OpenAI nor Microsoft use any data (including Perforce’s data and Perforce’s customers’ data) to train their LLM or other AI.

Will my data be used to train a Generative AI for use cases outside of Perforce products? 

No.  In addition, unless we first request and receive your explicit permission to do so, we won’t use your data to train a Generative AI for use in our products.

Will our data be shared with AI entities outside of Perforce? 

We use OpenAI services and Microsoft Cognitive Services. Within Perforce’s paid service accounts, neither OpenAI nor Microsoft use any data (including Perforce’s data and Perforce’s customers’ data) to train their LLM or other AI.

Can we customize or fine-tune the ML (Machine Learning) models for our specific needs?

For most products using AI features, the models are pretrained and cannot be fine-tuned.  Consult your Perforce account representative if you have special requirements.

How can I determine if AI features are enabled or disabled? Whom should I contact?

If applicable, check your product’s AI Consent settings to view your company's default AI Consent choice and submit your own preference. For inquiries concerning account-wide AI consent settings, please consult your organization's Perforce product administrator.

Will other customers be able to see our data?  

No, Perforce does not share your private or sensitive customer data with other customers.
We use OpenAI services and Microsoft Cognitive Services. Within Perforce’s paid service accounts, neither OpenAI nor Microsoft uses any data for machine learning purposes, and this data is not used beyond the Perforce environment.

What if the third-party AI service is unavailable? 

In the event of AI unavailability or an AI error, we handle it in a standard manner and provide an appropriate error message to the user.

Do all Perforce product features now use AI?

No, AI is only integrated into specific product features. When you begin to use a generative AI-based feature for the first time, you will be notified about the inclusion of AI features. You will have a choice to opt in or out. Disabling the AI features will not directly impact the rest of the product.

What are Perforce’s future plans for Generative AI?

Our products and roadmaps have included AI for many years.  With the advent of Generative AI, we’ve accelerated our pace and added exciting new capabilities to our plans that wouldn’t have been feasible just a year ago.  Consult your Perforce account representative to get an early look at what’s coming or subscribe to a product mailing list for all the latest news.

Will additional products use Generative AI that are not using it today?

Yes!  We’re adding the first Generative AI-powered capabilities to multiple products this year.

How do I get more information or a notification when new Generative AI features are added to a Perforce product?

Visit https://perforce.com for more information on your product’s AI features. Perforce will notify customers via our standard product release communications when new Generative AI features are added to any of our products.

Additional AI FAQ’s for specific products:

BlazeMeter: Test Data Pro
https://help.blazemeter.com/docs/guide/test-data-pro-faq.html