Perforce Launches New Remote Administration Service For Its Software Configuration Management Customers

Alameda, Calif., August 10, 2010—Perforce Software announced the availability of its newest service, Perforce Remote Administration, providing customers additional administrative support for their Perforce Software Configuration Management (SCM) system. Tailored to meet each company’s needs, Perforce remote administrators partner with companies’ IT teams to manage and improve their Perforce installations.

Gazillion Entertainment trialed the program before its general availability, and is now relying on Perforce for ongoing administration.

“We were at a stage where we could not afford a full-time person to administer Perforce,” explained Jimil Borillo, Manager of Information Technology for Gazillion Entertainment. “With Perforce’s help we were able to boost our server performance which otherwise would have taken us much longer due to our limited in-house expertise and bandwidth.”

How Perforce Remote Administration Works

Perforce Remote Administration is offered as a monthly subscription service, allowing customers as much or as little access to Perforce administrators as desired.

After Perforce conducts a site assessment, the Perforce Server Deployment Package is installed on the customer’s Perforce Server machine. Perforce experts then perform tasks such as verifying daily backups and proactively analyzing server logs for performance issues. They also work with customers’ IT teams to perform Perforce administration tasks such as:

• Managing and coordinating upgrades of Perforce servers in the organization.
• Gathering and refining requirements to design, develop, and deploy new triggers.
• Creating and managing users, groups, and access controls.
• Supporting major restructuring operations, such as Perforce server instance consolidation and depot splitting.
• Reviewing Perforce usage patterns and recommending improvements.
• Designing and implementing high availability/disaster recovery solutions.

“Like Gazillion Entertainment, many of our customers’ installations grow over time and require some fine-tuning to ensure top SCM performance,” said Tony Vinayak, Manager of Consulting Services for Perforce Software. “It makes more financial sense for some companies to supplement their IT Team with our SCM expertise and relying on us gives them peace-of-mind so they can focus on their core business.”

For more information on Perforce Remote Administration go to http://www.perforce.com/support-services/remote-administration or contact [email protected]

About the Perforce SCM System

Perforce, the Fast Software Configuration Management System, is an award- winning tool that versions and manages source code and digital assets for enterprises large and small. Perforce is easy to install, learn and administer; seamlessly handles distributed development; and supports developers across a large number of platforms. Perforce ensures development integrity by grouping multi-file updates into atomic changes, enables concurrent development, and intelligently manages multiple software releases using its Inter-File Branching system.