Frequently Asked Questions
What Information Does the Helix ALM Slack Bot Show About an Item?
When you paste a Helix ALM item URL (ttstudio://, https://, or http://) in a Slack channel, it automatically shows you basic information about the item. This includes item summary, type, status, and description. If the item has any comments, you see them in the conversation thread.
How Do I Push Information From Helix ALM to Slack?
A developer can write a trigger to push Helix ALM item information to a Slack workspace. For example, you can post information about new issues added to a Helix ALM project or updates to issues. Check out code examples to get started.
What Helix ALM Item Types Are Supported in Slack?
All Helix ALM items — issues, requirements, requirement documents, test cases, and test runs.
Are Slack Conversations About a Helix ALM Item Tracked With That Item?
Yes. Any replies to Helix ALM messages are added to the item workflow as comments. Team members who look at the item in Helix ALM can see the conversation.
How Do I View Slack Conversations About Items in Helix ALM?
Go to the item and click the Workflow tab. For each reply, you can see a comment that contains the text from the reply and information about the user who replied, and the Slack workspace and channel.