Virgin Money Automates Engineering Processes, Improves Quality, and Anonymize Data

Virgin Money's Results At-a-Glance

Virgin Money's Story

Challenge: Scaling Secure Test Data

As a purposely digital bank, Virgin Money must deliver technology changes quickly while protecting sensitive customer data. The team struggled to maintain high-quality test environments, consistently refresh and mask production data, and support a complex data landscape — all without slowing release cycles. Managing customer data at scale was time-consuming, stressful, and often delayed testing and certification.

Solution: Automating Data Delivery and Masking with Delphix

After evaluating multiple tools, Virgin Money chose Perforce Delphix. Delphix enabled the team to refresh production data securely, mask sensitive data end to end across platforms, and integrate data provisioning directly into DevOps pipelines. This shift supported a data-as-a-service model and enabled earlier, more automated testing across the software development lifecycle.

Results: Faster Releases, Higher Quality, and Less Risk

With Delphix, Virgin Money can provision databases in minutes instead of weeks, reset failed tests instantly, and test against production-like data at precise points in time. 

Teams now find defects earlier, reduce costs, and deliver higher-quality releases with confidence. 

Release weekends are less stressful, automation has accelerated across engineering, and the bank can ship changes faster. As a result, they ultimately deliver a better customer experience and stay true to the mission of making customers happier about money.

Summary: Remove Data Bottlenecks for Good

As Virgin Money’s experience shows, compliance doesn’t have to slow innovation. Delphix unifies data delivery, masking, and governance in a single secure platform—helping financial services teams meet regulatory requirements while accelerating releases.

Learn how Delphix supports compliance‑ready DevOps at enterprise scale.

Automate Test Data [Demo]

Full Video Transcript

Virgin Money is a purposely digital bank. Our mission is simple: to make our customers happier about money.

To stay competitive, it is critical that we deliver technology changes to market quickly. Our main challenge was maintaining high-quality environments and consistently refreshing and masking data end to end across all environments.

We conducted a thorough evaluation of the tools available in the market against our requirements. We needed a solution that could refresh environments from production quickly and securely, consistently mask data across all platforms, and integrate with our DevOps pipelines to accelerate automation.

After evaluating multiple toolsets, Delphix was the only solution that exceeded our expectations.
Adopting Delphix was almost an overnight decision. We went from early work on a data-as-a-service model to having fully functioning environments within hours and days. Our teams were able to certify test results that had taken months to achieve previously.

We can now provision a large number of databases in minutes. If a test fails, we can immediately discard the environment and start again. Previously, highly skilled teams would spend nights or even weeks rebuilding datasets to reach the exact point of failure. Now, we can rerun those tests almost instantly.

One of the most powerful capabilities Delphix provides is the ability to request a specific number of databases or applications and provision them at an exact point in time. This gives us confidence that our test environments accurately reflect production and that we understand exactly how changes will affect the customer experience once they go live.

We are extremely conscious of protecting customer data. With evolving data privacy regulations, it is essential to mask data in testing and limit the use of live production data. Our technology landscape is complex, with significant data lineage considerations. Delphix enables us to consistently mask data end to end across multiple platforms.

Delphix has also helped us shift testing left: allowing us to test earlier in the software development lifecycle, including performance testing. As a result, we identify defects sooner, which significantly reduces cost.

The improvement in quality has been substantial. Our teams are more confident and far less stressed during release weekends because they know the software has been tested as thoroughly as possible. That confidence translates directly into a better customer experience.

I have an exceptional team. They have always worked hard to deliver the best outcomes for both their colleagues and our customers, but managing customer data at scale was incredibly challenging and stressful.

Now, they can focus on delivering software instead of managing data complexity. They enjoy the delivery process again, and they are building solutions that support the bank’s growth and digital transformation.

Implementing Delphix has genuinely transformed how we operate. It has accelerated automation across engineering, increased our release cadence, and enabled us to deliver value to customers faster. Ultimately, that helps us deliver on our purpose: making our customers happier about money.

Similar Case Studies

• Morningstar Fiduciary Retirement reduced monthly data provisioning hours by 70%.
• Ontario Teacher's Pension Plan reduced time to get a copy of production databases from 2 weeks to 1-2 days.
• Worldpay by FIS achieved 85% faster data delivery.

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